This Guest Agreement ("Agreement") outlines the terms and conditions between Kyabram Country Motel ("Motel") and the guest(s) ("Guest"). By booking a stay at the Motel, the Guest acknowledges and agrees to comply with the specified terms during their stay.
1. Check-In/Check-Out:
- Check-In Time: From 2:00 PM
- Check-Out Time: By 10:00 AM
2. Damage Deposit:
- A $100 damage deposit will be charged to your credit card at check-in.
- Refunded on check-out day if no damage or theft of motel property occurs.
3. Credit Card Authorization:
- Required upon booking confirmation for potential cancellations or room damages.
4. Force Majeure:
- In case of unforeseen events making the property unavailable, alternative accommodation will be sought or a full refund provided.
5. Payment Policy:
- Payment due at the end of the free cancellation period.
6. Cancellation Policy:
- Standard Bookings: Cancellation within 48 hours of check-in incurs a fee of the first night's room rate.
- Non-Refundable Bookings: Full amount charged, non-refundable.
- No changes or refunds once checked in.
7. Linen:
- Provided and must be left in rooms on departure.
8. Pets and Service Animals:
- Pets not allowed, $275 fee for violations.
- Service animals allowed with prior proof to Management.
9. Guest Responsibilities:
- Liable for any property damage, breakages, theft, or loss.
- Noise curfew between 9:30 PM and 7:30 AM.
- Disturbance to neighbors, including excessive noise, is prohibited and may result in termination and eviction without a refund.
- Property to be vacated on time and secured.
10. Smoking:
- Only in designated areas; $250 charge for violations.
11. Problems or Complaints:
- Report immediately to Management.
12. Travel Insurance:
Booking Acceptance:
- Booking implies acceptance of these terms.
Thank you for choosing Kyabram Country Motel. Enjoy your stay!